BIJOYMART is dedicated to enable a unique & delightful purchase experience for its customers. We are hell-bound to ensure the highest quality & reliability for our customers. However, there might be some inconsistencies. On seldom occasions, you may have to return an order.

Return Policy:
  • If the product is not genuine (Must notify within 3 days)
  • If you received a physically damaged Product after opening package – (Must notify withn 24 Hours)
  • If the Product is completely different from the picture on the website (Must notify withn 24 Hours)

Note:

  • Product quality is up to manufacturer. As we’re not the manufacturer you cannot return an item which you’re not satisfied with the quality.
  • We do not support software related issue ( Bugs, improvements) these all out of our support policy.
  • To return, customer must ensure the item is packed and delivered securely. Gadgetplanetbd.com will not be held responsible if the goods get damaged on their return to Gadgetplanetbd.com address.
Refund Policy:
  • If we cannot provide replacement.

Brand Warranty:

  • Notify us during the warranty period.
  • We will communicate with brand/seller (within 10-15 working days)
Replacement Warranty:
  • Only applicable in case of a manufacturing defect.
  • Replacement only 1 time during the whole warranty period.
  • Notify us during the warranty period.
  • We will communicate with seller (within 10-15 working days)
BIJOYMART Warranty:
  • Only applicable in case of a manufacturing defect (7 days to 2 years depends on warranty time).
  • Count down start from the day you received product.